Coordination of installation of a new electrical product – Sharp, Haier, Bloomberg and more
Updated: July 2026
in short: You purchased a branded washing machine, dishwasher or refrigerator inMarom Service - Including products imported by Newpan (Large Electrical Appliances) or Ralco (Sharp)? Call the direct number to arrange installation: 079-920-5886Dana, Marom's digital assistant, sets an installation date for you in one short call - including changing the date or canceling if necessary - both in the evening and on the weekend, without waiting for the hotline's operating hours.
Why call the direct number to schedule an installation?
The number 079-920-5886 is specifically designated for coordinating, changing and canceling installations of large Electrical Appliances inMarom Service. It connects you directly to Dana, without a navigation menu and without waiting in line at the general service center.
No menu and no waiting
Direct call to Dana, without going through a voice menu or waiting in line for an answer.
Available at any time
Including evenings, Fridays and Saturdays - not just during the operating hours of the human hotline.
precise coordination
The date set with you is recorded directly in our scheduling system.
How do you coordinate an installation in one call?
Call 079-920-5886.
Tell Dana which product you purchased and the installation address.
Choose a free time that is convenient for you from the options that Dana offers.
You receive a summary of the scheduled date at the end of the call.
The entire process usually takes a few minutes - no forms, no waiting for a representative to return.
What does Dana know how to do in one conversation?
Coordination of a new installation
Setting an initial date for installing the product you purchased.
Change of date
Update a date that is already compatible to another date that suits you.
Uninstall
Cancel or reject an existing installation, without the need for a human representative.
Also available in the evening and on weekends
Marom's human customer service hotline operates during the office's regular business hours, weekdays and part of Friday, and is closed on Saturday. The installation coordination number is different: Dana is available beyond these hours - in the evening, and also on Fridays and Saturdays. If the product arrived after the hotline closes or on the weekend, there is no need to wait until the next business day to coordinate installation.
Which products require installation coordination?
Large electrical appliances such as a washing machine, dishwasher or refrigerator require professional plumbing and electrical connection and a proper inspection. Small electrical appliances, such as a mixer, food processor, blender or coffee maker, do not require installation at home - the service for them is provided only in the laboratory.
| Product | Requires coordination of installation at home |
|---|---|
| Washer/dryer | Yes |
| Dishwasher | Yes |
| refrigerator | Yes |
| Small Electrical Appliances (mixer, food processor, blender, coffee maker, etc.) | No - Laboratory service only |
Professional installation and warranty validity
An installation coordinated with a certified Marom agent ensures that the product is properly connected according to the manufacturer's instructions, and that the coordination process is documented in our system. Quickly coordinating the installation date saves time and minimizes the risk of malfunctions caused by improper connection.
Before installation, it is worth making sure that the electrical point and the relevant drain or plumbing are available and that access to the installation location is clear - this way the installation or telephone training process progresses quickly.
FAQ
Is there a cost to call the installation coordination number?
This is a regular call to an Israeli phone number, according to your package rate with your mobile or landline provider. There is no additional cost beyond that.
What is the difference between this number and the general service center?
The number 079-920-5886 is specifically designated for coordinating, changing, and canceling installations, and connects you directly to Dana without going through the general hotline menu. For repairs, spare parts, or other issues, continue to call the hotline *2620.
Is it possible to change an installation date that has already been set?
Yes. Call the same number at any time and ask Dana to update the date to another time that suits you.
Which products require in-home installation coordination?
Large electrical appliances such as a washing machine, dishwasher or refrigerator. Small electrical appliances, such as a mixer, food processor or coffee maker, do not require installation in the home - the service for them is provided in the laboratory only.
What happens if you call on Saturday or late in the evening?
Dana is available to schedule an installation at any time, including evenings, Fridays, and Saturdays. For issues that require a human contact, a representative will get back to you at the beginning of the next business day.
I bought a Newpan or Ralco product, how do I coordinate installation with you?
Marom is the official service for large Kitchen & Home Appliances imported by Newpan, and for Sharp products imported by Ralco. Installation coordination is done at the same number, 079-920-5886, regardless of the importer.
Ready to schedule an installation?
One call, every hour, every day - including evenings and weekends.
Sources
- Marom Services and Maintenance Ltd., the official service provider for a variety of home appliance brands
- Service and installation policy as published on the Merom website
