Indesit Official Customer Service: Dryer Repair and Spare Parts
Updated: July 2026
In short: Marom is the official service arm of Newpan, the official importer of Indesit in Israel. We provide Indesit dryer repair at the customer's home, original spare parts and fault diagnosis. If your Indesit dryer, under warranty or out of warranty, does not dry properly, makes noise and shakes or turns off in the middle of a cycle, here you will find the official address for repair and original parts.
Who provides official service for Indesit in Israel?
Marom Services and Maintenance is the official service arm of Newpan, the official importer of Indesit in Israel. All original Indesit spare parts on the Marom website come with full support from Newpan. Therefore, every dryer purchased in Israel through an authorized importer receives full service coverage from us: diagnosis, home repair and professional installation.
In addition, unlike small appliances, a clothes dryer is a large product. Therefore, its maintenance includes a visit by a certified technician to the customer's home, and not just sending it to a laboratory.
Corrections
Diagnosis and repair of Indesit dryers at the customer's home, by certified & licensed professional technicians.
spare parts
Original spare parts: heating element, filter and bearing pad, model compatible.
Training
Training on warning signs, routine maintenance, and fitting original parts.
How do you order a repair for an Indesit dryer?
Ordering a repair is done through the personal area on the Marom website. Describe the problem, specify the model and part number if known, and a certified technician comes to the customer's home nationwide. The cost of the technician's visit is 290 NIS, excluding the cost of the part, and after the diagnosis at home, you will receive an accurate price quote for the repair. Parts such as a bearing pad require partial disassembly of the device, and are therefore installed by the technician only and not independently.
The cost of the technician's visit (290 NIS) is separate from the price of the part, and is finally determined only after an in-home diagnosis.
Common Indesit dryer problems and their solutions
Most of the inquiries that come to Merom regarding Indesit are related to three parts: the heating element, the filter, and the bearing pad. The following table summarizes the most common faults, according to the official instruction manuals and the field experience of the technicians.
| fault | Possible cause | Recommended action |
|---|---|---|
| Laundry comes out damp, dryer does not heat up | Damaged heating element | Stop using, contact a technician for diagnosis and replacement of the original heating element. |
| Drying times are extended | Blocked or worn filter | Clean or replace original filter, check every 12-18 months |
| Unusual noise and strong vibrations | Worn bearing pad | Contact a technician to replace a genuine bearing pad. |
| A musty smell from the dryer | Usually a sign of a faulty heating element | Stop use immediately and contact a technician for diagnosis. |
| The dryer turns off in the middle of a cycle | A malfunction in the heating element or safety system | Contact a technician for diagnosis, do not continue use. |
We diagnosed the problem alone in the personal area.
In Marom's personal area, you can describe the problem and receive initial guidance, based on Marom's technician's experience with Indesit dryers.
To diagnose faults in the personal area →Where can I buy original spare parts for Indesit?
Genuine spare parts for Indesit tumble dryers are available in the Indesit category on the Marom website . Each part is tailored to the exact models that appear on the product page, so ordering is done with complete confidence.
Micha Eitan recommends: If the dryer stops heating properly, it is worth checking the heating element first. This is the component responsible for generating the heat needed for effective drying, and its failure is the most common cause of complaints about damp laundry.
Original Indesit part
Original heating element for Indesit dryer C00282401
Along with the heating element, many customers also order an original filter dryer for the IDV-75 model and an original bearing pad.
Original part versus imitation part?
| Aspect | original | Imitation |
|---|---|---|
| Model fit | Accurate to model dimensions and specifications | Not always suitable, risk of leakage or noise |
| Safety: | Meets strict safety standards | May not meet standards |
| life span | Proven durability over the years | Faster wear |
| responsibility | Full warranty from the official importer | No quality control |
A genuine, model-matching part protects the dryer's warranty and prevents more expensive damage later.
Popular Indesit models and compatible parts
The following table summarizes the most popular Indesit dryer models, according to spare parts orders on the Merom website, and the original parts that fit each model.
| model | Genuine parts available |
|---|---|
| IDV-75 / IDV-79 | Original heating element C00282401 |
| IDV-75 | Original filter C00286297, original bearing pad C00112144 |
Common question: How do I know which part fits my model?
The full model number of your dryer is listed on a sticker, usually on the door opening or back of the appliance. Look for it on the product page before ordering to ensure full compatibility.
3 Warning Signs Your Dryer Needs Repair
From the experience of Marom's service laboratories, almost every malfunction in an Indesit dryer comes down to three parts: a heating element, a filter, and a bearing pad. Each of them sends a different and distinct warning sign, so the diagnostic time can be significantly reduced before the technician arrives.
How do you identify which part requires inspection?
If the laundry comes out damp or the drying time has taken significantly longer, check the filter first, and only then the heating element.
If there is unusual noise, vibration, or a drum that wobbles, the problem is usually a worn bearing pad.
A pungent odor, a sharp increase in electricity consumption, or a dryer that turns off in the middle of a cycle require cessation of use and immediate referral for diagnosis.
If it is still unclear what the source of the problem is, open a service call in the personal area and a certified technician will diagnose and repair it at home.
A musty smell or a dryer that turns off on its own in the middle of a cycle are signs that should be taken seriously: stop using it immediately and do not continue to operate the appliance until it has been inspected by a technician.
Proper operation and maintenance
Proper maintenance significantly extends the life of your clothes dryer. The main rule: Clean the filter after each use or at least once a week, to prevent lint buildup that burdens the motor and extends drying time. In addition, ensure proper ventilation around the dryer, as clothes dryers are sensitive to heat buildup in a closed environment. Therefore, it is recommended to leave a gap of a few centimeters between the appliance and the wall, and not block the ventilation openings on the back of the appliance.
Additionally, it is a good idea to avoid overloading your dryer: a cycle with too much laundry will extend the operating time and put excessive strain on the heating element and motor. However, regular cycles with an appropriate load will maintain stable performance for years.
If your clothes remain damp despite cleaning the filter, don't wait: have the heating element diagnosed as soon as possible. A fault that is discovered early costs less than cumulative damage to the engine.
Which Indesit Marom products do you serve?
Currently, Merom's online spare parts for Indesit focus on tumble dryers, specifically the IDV-75 and IDV-79 models. Indesit also markets washing machines in Israel, but these are not currently part of the online spare parts inventory. To inquire about service availability for additional categories, it is recommended to contact us directly.
| Product type | What do we give? | Examples of popular spare parts |
|---|---|---|
| Clothes dryers | Home repair, spare parts, training | Heating element, filter, bearing pad |
In which areas does the service operate?
Marom Service operates nationwide, with a main branch and several regional branches, so that technicians come to the customer's home even outside the center.
| Area | Branch address |
|---|---|
| Center (Main) | Goldsmith 3, Holon |
| Jerusalem | 10 Printers, Atarot Industrial Zone |
| South | Hadassah 22, Beer Sheva |
| North | 24 Derech Mosakim, Haifa Bay |
FAQ
Who provides official service for Indesit in Israel?
Marom is the official Indesit service company in Israel, as the service arm of Newpan, the brand's official importer. Marom sends a certified technician to the customer's home and sells original spare parts for Indesit dryers.
The Indesit dryer is not heating up, what is the reason?
The most common cause is a defective heating element. Associated signs: the laundry remains damp at the end of the cycle, drying times are extended, and sometimes there is a pungent odor. It is recommended to contact a technician for diagnosis and not continue use.
How do you know when to replace the filter in an Indesit dryer?
When drying times are longer, the laundry comes out wetter than usual, there is excessive lint buildup, or it has been 12-18 months since the last filter change. A blocked filter also puts strain on the motor and shortens the life of the dryer.
The Indesit dryer is noisy and shaking, what is the problem?
Unusual noise, strong vibrations or a wobbling drum usually indicate a worn bearing pad. Replacing it requires partial disassembly of the dryer, so installation by a qualified technician is recommended.
How much does it cost to repair an Indesit dryer?
The cost of a visit by a certified technician is 290 NIS, excluding the cost of the part. After the in-home diagnosis, you will receive an accurate price quote before approving the repair.
Which Indesit Marom products do you serve?
Currently, Merom's online spare parts for Indesit are focused on tumble dryers, specifically the IDV-75 and IDV-79 models. To inquire about service availability for other Indesit categories, such as washing machines, please contact us directly.
Is the service provided at the customer's home or only in the laboratory?
Indesit dryers are serviced by a technician visiting the customer's home nationwide, unlike small electrical appliances that are serviced only in a laboratory.
Where can I buy original spare parts for an Indesit dryer?
Genuine spare parts for Indesit tumble dryers, including heating elements, filters and bearing pads, are available on the Merom website in the Indesit category. Each part fits the exact models listed on the product page.
Need service for your Indesit dryer?
Open a service call or purchase a genuine part online. We are here for you, as the official Indesit service provider.
More brands inMarom Service
Marom is the official service for a variety of home appliance brands, and each brand has a dedicated page with repairs, spare parts, and information.
Sources
- Newpan, the official importer of Indesit in Israel
- Official product specifications for Indesit spare parts, Marom Service
- Marom Services and Maintenance, Indesit's official service company in Israel
- Field service experience of a Marom technician on Indesit tumble dryers
