About Marom Service - The official service for a variety of electrical brands in Israel
Marom Service (Marom Services and Maintenance (Limited Partnership)) She The official service company for a variety of electrical brands in Israel, including Sharp, Bloomberg, Haier, Zanussi, Bauknecht, Philips, DeLonghi, Magimix and KitchenAid. For each brand, Merom acts as the official service arm of the importer. The service includes repairs, fault diagnosis andOriginal spare parts, from the service center in Holon and branches in Jerusalem, Beer Sheva and Haifa. Marom has been operating since 2008.
The importers' service arm
Multi-brand official service
Operating since 2008
More than 17 years of experience
4 service centers
Holon, Jerusalem, Beer Sheva, Haifa
Original spare parts
Only, in any correction
מי אנחנו - Marom Service
Marom Service is The official service company for a variety of electrical brands in IsraelMerom was established on December 25, 2008, and has since served customers throughout the country.
For each brand, Marom operates as the official service arm of the importer. For example, for Sharp, Marom is the service arm of the importer Ralco, and for large DeLonghi products (built-in & freestanding ovens, stoves, dishwashers, clothes dryers and hoods) by the importer Newpan. Therefore, every repair is performed with original spare parts only and according to the manufacturer's instructions.
The technical side is led by Micha Eitan, Technical and Import Manager at Merom. In addition to field technicians, Merom operates small service labs for Kitchen & Home Appliances and holds an inventory of genuine parts and accessories.
17+
Years of experience
In Electrical Appliances service
In Electrical Appliances service
16
brands
בMarom Service
בMarom Service
4
Service centers
Holon, Jerusalem, Beer Sheva, Haifa
Holon, Jerusalem, Beer Sheva, Haifa
earthly
Home repair service
all over the country
all over the country
What do Marom services include?
Marom Service provides a complete solution for owners of Electrical Appliances of the brands it serves: from home and laboratory repairs, through original spare parts to coordinating the installation of a new product.
Repairing large products at home
Washing machines, clothes dryers, dishwasher, built in & Freestanding Oven, stoves, range hoods and refrigerators. Technician visit: 290 NIS including VAT, excluding Viking and Piave.
Small Product Service Laboratory
Magimix food processors, KitchenAid mixers, Moulinex meat grinders, Tefal irons and coffee machines. Bring or send the device, without a home visit.
Installing new products
Installation of a new electrical product from the brands we service. The date is set with Dana, AI representative for regulatory coordination.
Dana - AI Representative for Coordination of Regulations
Coordination, rescheduling and canceling the installation of a new product, 24/7 and without waiting for a representative. Via chat on the website or by voice call: 079-920-5886.
Self-service - personal area
Every hour through Marom's personal area: Opening a service call without a phone call, checking warranty and tracking status.
Original spare parts
Original parts and accessories by model number, ordered on the website or by calling *2620 ext. 1.
Delonghi: Great products
Built in & Freestanding Oven, stove, dishwasher, clothes dryers and extractor hoods from Delonghi, imported by Newpan. Marom is the service arm of the importer.
Warranty service
Handling faults in products that are still under manufacturer's warranty. The visit is included in the warranty terms. To purchase a warranty extension: 08-9777266.
The brands inMarom Service
Marom operates as the service arm of the importers of the following brands. Clicking on the brand name leads to its service page.
Sharp
Blomberg
Haier
De'Longhi
Zanussi
Bauknecht
Philips
Magimix
KitchenAid
Moulinex
Tefal (Tefal)
Grundig
Lavamat
Indesit
Amana
De Dietrich
Delonghi coffee machines: Marom repairs them in the service lab. Their importer in Israel is Bimag, and it is also the authorized service provider on behalf of the importer. For the large DeLonghi products that Newpan imports, Marom is the service arm.
How to call a technician to repair an electrical product
The fastest way is digital, every hour:
1
Opening a request in the appropriate channel
Product malfunction: Open a service call in the personal area , at any time. New product installation: Dana, AI representative , 24/7. During operating hours, you can also contact us via WhatsApp at 052-6949872 or the brand's phone line.
2
Coordinate a visit date
For large products, a service representative will contact you to schedule a visit. For small products, you bring or send the device to the service lab.
3
Diagnosis and repair
The technician diagnoses the fault and repairs it with the brand's original spare parts.
4
Repair + Warranty
The customer assumes responsibility for the repair and the replaced parts.
| Service | מחיר | Comments |
|---|---|---|
| Technician visit at home | 290 | For all major products. Parts and repair separately. During the warranty period, included in the warranty terms |
| Viking and Piave | By request | The price was provided at the time of opening the call. |
| Small Electrical Appliances | In the laboratory | No home visit. Bring or send the device to the service lab. |
Merom's service centers
Marom provides home repair services nationwide, from the service center in Holon and three branches:
🏢 Holon - Service Center
Goldsmith 3, Holon
Service to the center of the country
Service to the center of the country
🏢 Jerusalem
10 Printers, Atarot Industrial Zone
Service to Jerusalem and the surrounding area
Service to Jerusalem and the surrounding area
🏢 Beer Sheva - South Branch
Hadassah 22, Beer Sheva
Service to the Negev and the South
Service to the Negev and the South
🏢 Haifa - North Branch
24 Derech Mosakim, Haifa Bay
Service to Haifa and the north
Service to Haifa and the north
Phones by brand
The fast way is digital: call for service in the personal area at any time, and coordinate installation with Dana 24/7. For those who prefer a phone call, each brand has its own service line:
| Brand / Theme | Phone | שעות |
|---|---|---|
| Coordination of regulations (Dana) | 079-920-5886 | 24/7, also via chat |
| Newpan and Philips | 1700-700-983 | א'-ה' 08:00-16:00, ו' 08:00-12:00 |
| The Dietrich | 074-7221020 | א'-ה' 08:00-16:00, ו' 08:00-12:00 |
| Bloomberg and Grundig | * 9189 | א'-ה' 08:30-16:00, ו' 08:30-12:00 |
| Sharp and Zanussi (Ralco) | 08-9777260 | א'-ה' 08:30-16:00, ו' 08:30-12:00 |
| To Bamet | 08-9777267 | א'-ה' 08:30-16:00, ו' 08:30-12:00 |
| Compilation Group / Electrocube | 074-7221019 | א'-ה' 08:30-16:00, ו' 08:30-12:00 |
| Purchasing spare parts | *2620 extension 1 | Or 08-9777260 extension 4 |
| Extended warranty | 08-9777266 | Sun-Thu 08: 30-16: 00 |
| Customers on service level agreements | * 6668 |
Frequently asked questions about Marom Service
Answers to frequently asked questions about Sharp, Bloomberg, Haier, DeLonghi, Magimix and KitchenAid service in Israel.
What is Marom Service and what do they do?
Marom Service (Marom Services and Maintenance (Limited Partnership)) is the official service company for a variety of electrical brands in Israel, including Sharp, Bloomberg, Haier, Zanussi, Bauknecht, Philips, DeLonghi, Magimix and KitchenAid. For each brand, Marom operates as the official service arm of the importer. The service includes repairs, fault diagnosis and original spare parts, from the Holon service center and branches in Jerusalem, Beer Sheva and Haifa.
the mother Marom Service is the official service for Sharp, Bloomberg and DeLonghi in Israel?
Yes. Marom is the official service arm of the importers of the brands it represents: Sharp through the importer Ralco, and the major DeLonghi products (built-in & Freestanding Oven, stoves, dishwashers, clothes dryers and hoods) through the importer Newpan. The technicians work according to the manufacturer's instructions and use only original spare parts.
How much does a technician visit cost? Marom Home service?
Technician's visit Marom Service at the new home 290 NIS including VAT For all major products, except Viking and Fiaba where the price is provided at the time of opening the call. The cost of parts and repair is calculated separately according to the fault. Customers within the manufacturer's warranty period: The visit is included in the warranty terms.
How do you coordinate the installation of a new product?
The fastest way is Dana, Marom's AI representative: Coordination, rescheduling and canceling the installation of a new product, 24/7, 365 days a year and without waiting for a representative. You can contact her via chat on the website or by voice call at 079-920-5886. Dana handles installations only. For a malfunction in an existing product, open a service call atMarom's personal area.
Which Electrical Appliances Marom Service performs repairs?
Large products, with a technician visiting your home: Washing machines, clothes dryers, dishwashers, built in & freestanding ovens, stoves, range hoods, refrigerators and freezers, manufactured by Sharp, Bloomberg, Haier, Zanussi, Bauknecht, Grundig, Labamet, Indesit, Amana and more.
DeLonghi, during a technician visit to the home: Built in & Freestanding Oven, Stove, Dishwasher, Clothes Dryers and Range Hoods.
Small products, in the service lab only: Magimix food processors, KitchenAid mixers, Moulinex meat grinders, Tefal steam irons, coffee machines and more.
DeLonghi, during a technician visit to the home: Built in & Freestanding Oven, Stove, Dishwasher, Clothes Dryers and Range Hoods.
Small products, in the service lab only: Magimix food processors, KitchenAid mixers, Moulinex meat grinders, Tefal steam irons, coffee machines and more.
Does a technician come to your home to repair a small electrical product?
No. Small electrical appliances, such as a food processor, mixer, meat grinder, steam iron or coffee maker, are diagnosed and repaired in the service laboratory only. The device is brought to the laboratory or sent, and there is no coordination of a technician's visit to the home. The call to the laboratory is initiated byOpen online reading.
the mother Marom Service Repair Delonghi coffee machines?
Yes, Merom repairs DeLonghi coffee machines in the service laboratory. The importer of DeLonghi coffee machines in Israel is Bimag, and it is also their authorized service provider on behalf of the importer. For the large DeLonghi products that Newpan imports, Merom is the service arm of the importer.
the mother Marom Does Service provide service for Magimix food processors and KitchenAid mixers?
Yes. Marom provides service for Magimix and KitchenAid, with original spare parts only. As with any small product, repairs are carried out in the service laboratory. Parts and accessories can be ordered directly atSpare parts for Magimix And bKitchenAid spare parts.
the mother Marom Service provides service throughout the country?
Yes. Marom provides home repair services nationwide, from the service center in Holon (Hatzoraf 3) and from three branches: Jerusalem (Hamadesim 10, Atarot Industrial Zone), Beer Sheva (Hadassah 22) and Haifa (Derech HaMosesa 24, Haifa Bay).
What are the opening hours of Marom Service?
Sunday-Thursday: 08: 00 to 16: 00
Fridays and holiday eves: 08: 00 to 12: 00
Outside of these hours, the digital channels operate: the personal area is available at any time to open a service call, and Dana is available 24/7 to coordinate installations.
Fridays and holiday eves: 08: 00 to 12: 00
Outside of these hours, the digital channels operate: the personal area is available at any time to open a service call, and Dana is available 24/7 to coordinate installations.
How do you order a Sharp, Haier or Bloomberg technician?
The quickest way is to open a service call atPrivate area, at any time and without a phone. There you can also check the warranty and track the call status. During operating hours you can also contact the brand's phone number, according to WhatsApp 052-6949872 or beko Table of phones by brandAfter contacting us, a service representative will contact you to schedule an appointment.
Is it possible to purchase original spare parts through Marom Service?
Yes. Marom holds inventory of original spare parts and accessories for all brands it services. You can order on the website by model number, or by calling *2620 ext. 1.
the mother Marom Does Service provide a warranty on repairs?
Yes. Marom provides a warranty on repairs performed by its technicians. The warranty covers labor and original parts replaced. The warranty status of a specific product can be checked atOnline warranty check.
What is the difference between a technician and a Marom Service for a private technician?
technician Marom Service works on behalf of the importer, uses only original spare parts, and has access to the manufacturer's technical specifications and instructions. Repair by an unauthorized technician may void the manufacturer's warranty.
How do I cancel a transaction or order?
The application is submitted inTransaction cancellation form On the website. The form is available at any time.
What is the address of Marom Service and how to contact?
Service Center: 3 Hatzorf, Holon. The fastest way is the personal area on the site, and for installations, Dana (079-920-5886). Each brand has its own service line:
Newpan and Philips: 1700-700-983
The Dietrich: 074-7221020
Bloomberg and Grundig: * 9189
Sharp and Zanussi (Ralco): 08-9777260
To Bamet: 08-9777267
Compilation group / Electrocube: 074-7221019
Purchasing spare parts: *2620 extension 1
Extended warranty: 08-9777266
Customers with service level agreements: * 6668
WhatsApp: 052-6949872 · Email: [email protected]
Newpan and Philips: 1700-700-983
The Dietrich: 074-7221020
Bloomberg and Grundig: * 9189
Sharp and Zanussi (Ralco): 08-9777260
To Bamet: 08-9777267
Compilation group / Electrocube: 074-7221019
Purchasing spare parts: *2620 extension 1
Extended warranty: 08-9777266
Customers with service level agreements: * 6668
WhatsApp: 052-6949872 · Email: [email protected]
The landmarks of Marom Service
🚀
December 25 2008
Establishment of Marom Services and Maintenance
Marom was established as an authorized service company in Israel, with the understanding that owners of Electrical Appliances are entitled to professional and reliable service from the importer.
🤖
Digital service
Dana and the personal area
Dana, Marom's AI representative, coordinates new product installations 24/7 via chat and voice. The personal area allows you to open a service call, check warranty, and track status without a phone call.
📍
Today
16 brands, 4 centers, nationwide distribution
Marom serves customers throughout the country from its service center in Holon and branches in Jerusalem, Beer Sheva and Haifa.
What customers say Marom Service
★ ★ ★ ★ ★
The technician arrived on time, was polite and professional. He fixed the Sharp washing machine within an hour and left no dust behind. Excellent service, highly recommend.
Sharp washing machine repair
★ ★ ★ ★ ★
The Haier refrigerator broke down. Marom Service sent a technician within two days. He diagnosed the problem immediately, brought the original part, and the refrigerator was back to working like new. Thank you very much.
Air conditioner repair
Need service for Sharp, Bloomberg, Haier, DeLonghi, Magimix or KitchenAid?
The fast way is digital, every hour
⏰ Hotline: Sun-Thu 08:00-16:00 | Fri and holiday eves 08:00-12:00 · Personal and Discussion Area: Anytime · Contact Us Form
