You can find the right part by using our search bar and searching by device model number or part number. You can also browse by category or brand in the accessories catalog . If you are unsure — our customer service team is available to help you identify the right part.

The product page contains full details of each product. If you have any additional questions, leave details on the product page under the heading "Question regarding a part or product - click here to leave details for a representative" and a representative will get back to you with all the required information.

If you can't find a specific part on the site, there are two ways to find out if it's available:

• Leave details on the page "Can't find the part you're looking for?" And a representative will get back to you.
• Sent WhatsApp message With the product image and model number.

To locate a genuine part for a Sharp refrigerator, search the site by the model number that appears on the data sticker inside the refrigerator. Marom holds a wide inventory of genuine spare parts for Sharp 4-door and 5-door models. For the Sharp spare parts catalog.

Yes, many parts — such as refrigerator shelves, door seals, washing machine filters, dishwasher baskets, and external accessories — can be installed by yourself according to the manufacturer's instructions. However, internal parts (control boards, compressors, heating elements) require a qualified technician — attempting to do so yourself may void the warranty and endanger the appliance. See Maintenance and Troubleshooting Tips for help identifying the type of installation required.

Add the desired parts to your shopping cart and proceed to the checkout page. Follow the instructions to complete your purchase. The purchase is safe and secure and is made on secure servers.

Yes. Marom supplies only original parts , supplied directly from the manufacturers. All parts meet the highest standards and undergo rigorous quality testing before they reach you.

Yes. Genuine spare parts for all brands can be purchased, even for professionals. Contact our team on WhatsApp or via the contact form with a specific request and model number — and a representative will assist quickly.

We offer shipping throughout Israel for 40 NIS:

• Regular areas: Up to 10 business days
• remote areas (Golan, Arava, Eilat, beyond the Green Line): Up to 10 business days

Deliveries are made through the company Ratz Plus. For more details on costs and delivery policy.

Yes. Orders placed on the website can be picked up at the Holon branch:

• Address: 3 Hatzorf Street, Holon
• Hours: Sun–Thurs, 9:00–15:00, Parts Warehouse Counter

You must wait to receive an SMS confirming that the order is ready for pickup before arriving.

After placing your order, you will receive a confirmation email with an order number. After the delivery company collects the package, you will receive an SMS with a tracking number — to check the status of the shipment directly on the delivery company's website.

We accept credit cards, Apple Pay, Google Pay and other secure online payment methods. All transactions are processed securely and encrypted.

Products can be returned within 14 days of receipt, provided they are:

• In their original state
• In the original packaging
• They are not used.

A cancellation/return form must be completed on the website to begin the process. Refunds are processed after receipt and inspection of the returned items.

If you received a damaged or incorrect product, contact our customer service immediately. Send a WhatsApp or use the contact form — we will assist in replacing the product free of charge.

A technician is ordered through The personal area on the site — myarea.marom-serv.co.ilYou select the type of product, describe the problem, and indicate your area of ​​residence — and the scheduling system determines a visit date based on the technicians' availability.

The repair time depends on the type of fault and the availability of parts. Simple repairs are usually completed in one visit. Repairs that require ordering a specific part — usually up to a week after the first visit. The technician will update you with the time estimate at the time of diagnosis.

If you have opened a service call and a technician's arrival is scheduled, you will receive an update via SMS with the date details. All call details — including status, visit date, and the option to change the date — can be viewed and managed through your personal area . Before the technician's visit: Make sure the electrical appliance is accessible and available for inspection.

Marom Service is spread nationwide. The main branch is in Holon, and another branch is in Haifa. You can locate the service station nearest you via the service station map..

Yes. Marom also offers repairs for products whose warranty period has expired. The cost of the repair includes a technician's visit fee and the cost of the required spare parts. For more details, contact us.

The cost of a technician visit depends on the type of product and the area of ​​residence. A visit within the warranty period is free of charge. After the warranty expires, the cost includes a callout fee and the cost of the required spare parts. Open a service call in your personal area to receive an accurate quote, or contact a representative via WhatsApp.

After opening a service call in your personal area , a representative will contact you to schedule an appointment. The arrival time is usually 1-3 business days from the time the call is opened — depending on the area and service load. In remote areas, the wait time may be longer.

Every repair performed by a Marom technician is covered by a 3-month warranty — both for the technician's work and for the part replaced. The warranty applies provided that no additional changes or repairs have been made by an outside party after the technician's visit.

Yes. Marom's policy is to use only original spare parts for any repair. Using generic parts may cause recurring failures, impair the device's performance, and void the manufacturer's warranty. We have chosen to maintain a level of service that protects your investment in the long term.

Yes. For most types of products — washing machine, dishwasher, refrigerator, built-in oven, dryer — installation can be performed over the phone with a certified installer, without having to wait for a home visit. The installer will guide you step-by-step through unpacking, connecting to electricity/water, and initial operation. Gas stoves and induction stoves require physical installation at home only. To coordinate installation.

As a basic rule of thumb:

• Electrical appliance up to 8 years old — It is worth fixing in most cases.
• Electrical appliance over 15 years old With an expensive repair (such as replacing a compressor) — consider purchasing a new electrical product.
• Age 8-15 years — Check: If the cost of the repair exceeds 50% of the price of a new equivalent electrical product — consider replacing it.

The technician will diagnose the problem and provide a cost estimate before performing the repair. To open a service call.

An error code is an automatic diagnostic that an electrical appliance produces when a fault is detected. First steps:

1. Take a picture of the error code as it appears on the display.
2. Try unplugging the device for 10 minutes and turning it back on — sometimes this is a temporary problem.
3. If the code returns — Send us a WhatsApp with the brand name, model and error code. And a representative will assist with an initial diagnosis.
4. Open a service call In the personal area To schedule a technician visit.

Repair of small electrical appliances is performed in the laboratory and not at the customer's home. To coordinate sending the electrical appliance to the laboratory:

• Contact On WhatsApp With a photo and description of the problem — a representative will explain how to send the product.
• You can also come directly with the product to the Holon branch, 3 Hatzorf Street, Sunday–Thursday 9:00–15:00.

After the diagnosis, you will receive a quote before the repair is carried out.

Marom Service is the authorized service center for the Bloomberg brand in Israel. To order a technician to repair a Bloomberg refrigerator or other electrical appliance — log in To the personal area And open a service call. To purchase original spare parts for Bloomberg — Search the accessories catalog.

Marom provides authorized service and repair for Delonghi products, including built-in & freestanding ovens, dishwashers and coffee machines. You can order a Delonghi repair technician through your personal area , and purchase original spare parts in the accessories catalog.

Marom carries a wide range of genuine spare parts and accessories for Magimix food processors — bowls, blades, gears, covers, and more. You can search by food processor model number. Magimix repair service in the laboratory is also available.

Marom carries a variety of original spare parts and accessories for KitchenAid mixers and food processors — bowls, dough hooks, blades, blenders, and more. You can search by the model number of the mixer or food processor.

Yes. Grundig belongs to the same manufacturer group as Bloomberg, andMarom Service also provides repairs and original spare parts for Grundig products. The service center for Grundig and Bloomberg — Abbreviated dial *9189 (from any network). to open a service call.

Yes. Marom provides authorized repair service and original spare parts for Kitchen & Home Appliances Zanussi. Zanussi service is handled through the Ralco hotline — 08-9777260 . To purchase original spare parts and accessories for Zanussi . To open a service call.

Yes. Marom Service is an authorized service center for a variety of brands — Sharp, Bloomberg, Grundig, Zanussi, Haier, DeLonghi, Magimix, KitchenAid, and more. Repairs under manufacturer's warranty will be inspected and performed in accordance with the warranty terms. To register a new electrical product and update warranty.

A service agreement is an annual maintenance agreement that provides extended technical service beyond the manufacturer's warranty. The agreement includes repair visits, priority scheduling, and sometimes certain spare parts at no additional charge. A service agreement can be purchased through your personal area.

New product registration and warranty updates are done through the personal area . Registration ensures quick access to the service and allows us to locate your product details in any future inquiries.

For fast service, you can call directly the hotline that corresponds to your brand:

• Bloomberg and Grundig: *9189 (short dial from any network)
• Sharp and Zanussi (Ralco Center): 08-9777260
• Purchasing spare parts: 08-9777260 Ext 4
• Extended warranty: 08-9777266
• WhatsApp (all brands): 052-6949872
• Courier orders (without leaving the vehicle): *2620 (at all branches)

Customer service and service center operating hours:

• Sunday–Thursday: 08:30 AM – 16:00 PM
• Fridays and holiday eves: 08:30 AM – 12:00 PM
• Shabbat and holidays: close

Service calls can be opened in the personal area at any time — 24/7.

לMarom Service points nationwide:

• Holon (national hub): 3 Hatzorf Street, Holon
• Haifa and the North: 88 HaHistadrut Street, Haifa
• Jerusalem and the region: 33 Pierre King Street, Jerusalem
• Beersheba and the South: 1 HaBorkasai Street, Beer Sheva

To locate the service station nearest you — Service Station Map.

The Consumer Protection Law states that when a technician visit is scheduled, the waiting time will not exceed Two hours from the time agreed uponIf the visit is delayed, the business must notify the customer by 20:00 PM the evening before and arrange a new date. Marom Service is committed to complying with legal requirements and respecting your time. To order a technician.

When a Marom installer comes to install a new product, the service includes:

• Unpacking and checking the product for integrity
• Installation in the designated place
• Connection to electricity, water and drainage (depending on the type of product)
• Initial operation and check of correctness
• Instructions on how to use
• Filling out a warranty certificate

To coordinate installation.