Air Conditioner Washing Machine Does Not Finish a Program? ERR Error Codes and What to Do
Updated: June 2026
In short: Most problems with the Haier washing machine are solved in three steps: cleaning the filter, cleaning the soap drawer, and resetting the machine (disconnecting from the power supply for 10 minutes). Code ERR1 = Drain problem, Code ERR3 = Temperature sensor, Code ERR4 = Heating element. For problems that cannot be solved on your own, Marom comes to your home all over the country.
Haier washing machines are considered reliable and durable. However, they also have recurring problems. A machine that doesn't finish a program, displays an ERR code, doesn't spin, or makes a loud noise - the solution is usually simpler than it seems. Merom's technicians, who service Haier washing machines every day, have compiled everything you need to know here.
Why is the air-conditioned washing machine not spinning and making noise?
A clogged drain filter is the most common cause of both problems. When the filter is clogged, the water does not drain from the drum. The machine tries to spin, the drum struggles with the remaining water, hence the noise. A machine that has not drained water cannot spin - it's that simple.
The second, less common, reason for spinning noise: unbalanced laundry. When all the laundry piles up on one side of the drum, the machine detects an imbalance and tries to slow down. Make sure the laundry is evenly distributed before looking for another problem.
Before calling a technician for a non-spin, clean the drain filter. See detailed cleaning steps in the next section. If the filter is damaged and needs replacing: Genuine Haier Washing Machine Spare Parts.
According to Haier's official maintenance instructions for the HW100 and HW120 series machines, it is recommended to clean the drain filter once every three months. In homes with animals or frequent laundry, every month and a half.Source: Official User Manual for Haier HW100/HW120 Washing Machines, Newpan Israel
How do you clean the drain filter?
Turn off the machine and unplug it.
Open the bottom panel (usually on the right side).
Put down a towel - water came out.
Turn the filter cap counterclockwise and pull out.
Clean off dirt, hair and debris under running water.
Put it back in, tighten, and close the panel.
Common question: The fabric softener stays in the drawer and doesn't go down into the drum - what's the reason?
The reason is almost always the same: old fabric softener residue that has clogged the inner tube. Pull out the drawer completely, rinse well under hot water, with emphasis on the small purple part that is responsible for releasing the softener. Fill softener only up to the MAX line marked - excess amount causes blockages.
Haier washing machine ERR error codes - what do they mean?
Haier washing machines display error codes on the control panel. Understanding the code saves a phone call to a technician and sometimes even a visit. First rule: Any code that appears for the first time - try a reset first.
Any error code that appears for the first time - unplug for 10 minutes. Reboot. If the code disappears - normal. If it returns - with the exact same code - this indicates a real malfunction.
| Error code | meaning | What to try first | When to call a technician |
|---|---|---|---|
| ERR1 / F01 | Drainage problem - water not draining | Clean drain filter, check that the drain hose is not bent. | If the problem returns after cleaning |
| ERR2 | Filling problem - water not entering | Make sure the water tap is open, check the water inlet filter | If the tap is open and there is still no water |
| ERR3 | Temperature sensor - incorrect reading | Unplug for 10 minutes, then plug back in. | If the code returns - replace sensor |
| ERR4 | Heating element - water not heating | Unplug for 10 minutes, then plug back in. | A technician is almost always required. |
| ERR5 / F17 | Incorrect water level in the drum | Check for leaks, clean drain filter | If there is standing water in the drum |
According to the Haier manufacturer's instructions, the heating element (ERR4) must not be disassembled without proper certification. The heating element contains high voltage. ERR3 and ERR4 are the only two error codes that require a qualified technician in almost every case.Source: Official User Manual for Haier HW100/HW120 Washing Machines, Newpan Israel
Common question: The washing machine trips the electrical circuit breaker - what do we do?
A tripped circuit breaker usually indicates a faulty heating element that is creating an electrical leak. Check: If the machine trips even on a cold program without heating - the problem is in the control panel. If only on a hot program - the problem is almost certainly in the heating element. In both cases, do not continue to operate the machine before repairing it.
What should you clean every month to prevent malfunctions?
10 minutes of maintenance per month saves a technician call. Below is the schedule that Merom technicians recommend.
- Once every two months: Clean the drain filter following the steps above.
- Once a month: Rinse the soap drawer under hot water, paying attention to the inner tube.
- Once a month: Wipe the door seal on the inside. Mold accumulates there, creating a bad odor and damaging the softness of the materials.
- Once every 3 months: Run a high-heat cleaning program with washing machine cleaner. This will remove soap residue from the inner drum.
- always: Don't leave wet laundry in the drum for more than two hours. This is the main cause of bad odors that are difficult to get rid of.
A washing machine that trips a circuit breaker - do not continue to operate it. A tripped circuit breaker is a sign of an electrical leak that poses a danger. Contact a technician before next use.
When to try to solve it yourself and when to call a technician?
The rule is simple: if the problem is related to the drain, fill, or soap drawer - try it yourself first. If the error code is related to the heating (ERR3, ERR4) or electronics - call a technician.
The Haier washing machines imported by Newpan come with a 3-year manufacturer's warranty. Marom technicians are certified to handle any malfunction within the warranty period, with only original spare parts. For malfunctions outside the warranty: 3 months warranty on any repair.
Related articles
- Original spare parts for all Haier products - Marom Catalog
- Air Conditioner - Common Faults and Error Codes
- Tips and Troubleshooting for Electrical Appliances - Marom
FAQ
The Haier HW100B14939 washing machine displays an ERR3 code and does not heat water - what is the reason and what should be done?
The ERR3 code indicates a problem with the temperature sensor. First, unplug the machine for 10 minutes and then restart it. If the code returns, the temperature sensor is damaged and requires replacement with a genuine part. Marom stocks parts for the HW100 and HW120 models and can repair on the same day.
The Haier HW100 10 kg washing machine does not drain water or spin - is a clogged filter the cause?
Yes, this is the most common reason. Open the bottom panel, place a towel, and turn the filter cap counterclockwise. Clean out any dirt and hair. If the problem persists after cleaning, the drain pump may be damaged and requires a technician.
The Haier HW120 washing machine makes a loud noise when spinning above 1000 rpm in the Haifa area - are the vibration dampers damaged?
Three possibilities: unbalanced laundry in the drum, clogged drain filter, or worn vibration dampers. First, check that the laundry is evenly distributed and clean the filter. If the noise continues when spinning above 1000 rpm, the vibration dampers may be damaged. Marom reaches the Haifa area through the North branch on Garage Road 24, Haifa Bay.
The washing machine still doesn't work?
A certified Marom technician comes to your home, with original parts, throughout the country. 3-month warranty on every repair.
Sources
- Official user manual for Haier HW100/HW120 washing machines, Newpan Israel (official importer)
- Tips and Troubleshooting Page - Marom Services
- Micha Levy, Senior Technician, Marom Services and Maintenance - Field Experience
