Bloomberg refrigerator does not produce ice: what is the reason and what to do?

Updated: 23.07.2026

Why does the Bloomberg refrigerator stop making ice?

In most cases, the problem lies in one of three places. These include the ice maker mechanism itself, the water supply line, or a setting that has accidentally turned off production. So before calling a technician, it's a good idea to check all three in that order.

First of all, it's worth checking the menu. The display of Bloomberg refrigerators sometimes shows a symbol of two ice cubes with a line through them. Such a symbol indicates that the refrigerator is in "ice production stop" mode. This is not a real malfunction.

To cancel the mode, press the function (FN) button until the icon flashes, then press OK. This setting is present in many Bloomberg models. Therefore, it is always a good idea to check it before doing anything else.

If the setting is correct and the refrigerator still does not make ice, meaning there is a real fault, move on to checking the ice maker and water supply. The next two sections explain how to identify each of the possibilities.

Additionally, it's worth remembering that these problems are not necessarily related to the main cooling system. Therefore, a refrigerator that cools well can certainly suffer from a separate, localized ice problem.

How does the ice maker in a Bloomberg refrigerator work?

The automatic ice maker is connected to a thin water line that runs into the freezer from the back of the refrigerator. So, every time the tray empties, the mechanism opens a small valve and refills it.

The cold in the freezer then freezes the water inside the mold. When the ice is ready, a mechanical arm pushes the cubes into the storage drawer, and the cycle begins again.

Because the mechanism depends on both electricity and water supply, a malfunction in either one stops the entire process. Therefore, it is important to check both separately, and not assume that the problem is always in the same place.

It is important to note that not all Bloomberg models come with the same type of ice maker. Some models have a single unit installed, while others, such as the KQD1620X, have a dual unit that produces a larger amount per cycle. Therefore, before ordering a replacement part, it is a good idea to verify which type is installed in your refrigerator.

The ice maker is not working at all: the reason and when to replace it

When the ice drawer is completely empty and the mechanism doesn't move at all, the problem is probably not with the water line but with the ice maker itself. In our experience at Merom's service labs, it's usually an ice maker that has broken, cracked, or frozen on the inside due to moisture that has accumulated there over time.

Therefore, in such a situation, checking or cleaning the tube will not help, and the entire unit must be replaced. However, before calling a technician, it is worth making sure that the mechanism is truly silent, and not just temporarily silent in the middle of a work cycle.

It is important to note that a genuine ice maker fits exactly to the refrigerator model, therefore allowing for simple self-installation without disassembling additional parts in the freezer. Since the unit comes ready to connect, most customers install it themselves in just a few minutes.

Additionally, attempting to repair a cracked ice maker almost always fails because the crack damages the internal seal of the mechanism. In such a case, replacing the entire unit is more cost-effective than repairing a part.

The Marom technical team recommends: In the event of an ice maker that has frozen or broken, it is recommended to replace it with an original unit that is exactly matched to the model, and not attempt to repair the old mechanism. The solution is the next original ice maker.

marom-serv.co.il · Original part Original double ice cube maker for freezer compartment for Bloomberg KQD1620X refrigerator NIS 690 במלאי For details and booking →

The ice cubes are small, distorted, or clump together.

When the mechanism works but the result is not as expected, the cause is usually something other than a broken ice maker. Cubes that are stuck together, or small, hollow cubes, indicate excess moisture entering the ice drawer.

Usually, a door gasket that doesn't seal hermetically is responsible for the problem. Frequent and unnecessary openings of the freezer door can also cause this. They introduce warm, humid air into the ice compartment. As a result, the moisture refreezes around the existing cubes, sticking them together into one block.

For this reason, it is a good idea to check the door seal with a piece of paper. If the paper comes off easily when the door is closed, the seal is loose and needs to be replaced. On the other hand, if the seal is in good condition and the problem persists, it may be due to too frequent openings, and not a malfunction at all.

There is no water in the ice tray at all: How do you check the water supply?

If the ice maker is running and spinning, but no water is coming into it, the problem is different. It is in the water supply chain, not the mechanism itself. Therefore, checking the hose is the first step, before thinking about replacing parts.

Another, less well-known reason is low water pressure in the home. The ice maker needs a minimum amount of water pressure to fill the mold. Therefore, in homes with low water pressure, the problem will recur even after cleaning the pipe.

How much does it cost to replace an ice maker in a Bloomberg refrigerator?

The price depends on the refrigerator model and the type of ice maker installed in it. Some models are equipped with a single ice maker. Others come with a dual unit that produces more ice per cycle.

At Merom, an original ice maker for the KQD1611 model costs ₪567. In contrast, the price for the double unit of the KQD1620X model is ₪690, since it is a more complex mechanism.

marom-serv.co.il · Original part Original ice cube maker for freezer compartment for Bloomberg KQD1611 refrigerator NIS 567 במלאי For details and booking →

Usually, you can easily install a genuine ice maker yourself, without the need for a technician. However, if you are unsure of the exact model, it is a good idea to check the compatibility against the model number listed inside the refrigerator door. This will avoid unnecessary returns.

Because self-installation is relatively simple, most customers save the cost of a technician's visit and only pay for the part itself. However, if you prefer professional assistance, you can always arrange installation through Marom.

How do you prevent future ice maker malfunctions?

Simple maintenance prevents a significant portion of ice maker failures. Therefore, a few small habits can save you from unnecessary service calls later on.

First, clean the ice drawer every few months to prevent residue buildup that causes the cubes to stick together.

Additionally, make sure the freezer door is closed all the way at all times. As a result, less warm, humid air gets in, and the moisture that causes malfunctions is reduced.

Finally, if the refrigerator is not in use for a long period of time, it is a good idea to empty the ice drawer and turn off the water supply. This will prevent the accumulation of old ice that blocks the mechanism when it is used again.

In conclusion, most ice problems resolve themselves within an hour, so it is always a good idea to start with the simple checks. However, if you have already replaced the original ice maker and checked the water line, and there is still no ice, it is probably an internal electrical fault. In this case, it is better to contact a qualified technician rather than continue to try independent solutions, because checking the water valve requires partial disassembly of the back of the refrigerator.

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FAQ

Bloomberg refrigerator model KQD1620X does not produce ice at all - what is the reason?

For the KQD1620X model with a dual ice maker, the most common cause is that the unit itself has broken, cracked, or frozen around the internal mechanism. Therefore, first check that the refrigerator is not in the ice stop mode in the menu. If the problem persists after this check, the unit should be replaced with a genuine ice maker that matches the model. Since this is a dual unit, it is a good idea to make sure it matches the model exactly before ordering.

How long does it take for a Bloomberg refrigerator to make its first tray of ice after replacing the ice maker?

After replacing the original ice maker and restarting, the refrigerator needs between 12 and 24 hours to make the first tray of ice. The time depends on the freezer temperature and the water pressure in your home. Therefore, if after a full day there is still no ice, it is a good idea to check the water supply. Also, make sure the freezer has reached the correct operating temperature before checking again.

I have a Bloomberg refrigerator in Holon and the ice cubes are sticking together into one block - is this a malfunction?

Yes, cubes that are baked into one block usually indicate excess moisture entering the ice drawer. The common cause is a door that does not close hermetically, or the freezer door is opened too often. Therefore, residents of Holon and the center can contact the main branch of Merom at 3 Hatzorf Street to have the seal and ice drawer checked.

The new ice maker is installed and still no ice is coming out - what do you check before calling a technician?

First, check that the water tap is fully open, and that the water hose at the back of the refrigerator is not kinked or frozen. If more than 24 hours have passed since installation and there is still no ice, despite a proper inspection of the hose, the problem is probably in the electric water valve. In this case, a diagnosis by a qualified technician is required.