De Dietrich technician service
Here at your service

To book a technician, call:

072-396-9524

Details can be left
And our representatives will get back to you as soon as possible

De Didtrich products are quality products for life.

If a De Dietrich product malfunctions, it is important to carry out repairs only by a qualified professional technician and by using only original spare parts.

Using "compatible generic" spare parts may cause the product to work improperly and even cause it to be disabled and even endanger the user.

De Dietrich technician service is here at your service to advise and help with any problem and malfunction.

To repair De Dietrich products, call now 072-396-9524
The center ofMarom Service is the correct address for repairing De Dietrich products.
Marom's technicians received special certification to repair De Dietrich products.
All De Dietrich technicians have extensive experience in repairing all types of faults.
The Marom company uses high-quality and original spare parts to repair any malfunction.
We also sell spare parts and parts for De Dietrich products.

We will be happy to be at your service at any time.
We provide a 3-month warranty for any repair of an Amana product by Marom Service!

About Marom Service

Marom Service, the leader in providing customer service for Kitchen & Home Appliances, is the official service provider for the best and highest quality brands from Crystal, Ralco, Crystal and Big Electric. Marom Service provides a professional, reliable, efficient and high-quality service to its hundreds of thousands of customers anywhere and anytime. As a service company, customer service is a top value for us and we make every effort to bring each and every one of our hundreds of thousands of customers to full satisfaction with the service provided to them in each of the service encounters with our company.

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Customers tell us...

Nir R. – Ramot Hashavim
“Exceptional service. A De Dietrich refrigerator started freezing the vegetables, and the technician identified that the sensor was malfunctioning. Within 24 hours, it was replaced, and everything was back to normal. Courtesy and professionalism that you don't see every day.”
Lian G. – Herzliya
“I ordered the Marom Dishwasher repair service. Arrived on time, explained every step, and fixed it without leaving any mess. Really impressive.”
Eyal S. – Ness Ziona
“I had a complex problem with my De Dietrich oven, which no technician was able to solve. Only Ratfon arrived with real knowledge, solved the problem without much fuss, and left me calm. Since then, I have only recommended them.”
Shelly M. – Tear of Ata
“The refrigerator stopped cooling on Friday afternoon. I didn’t believe they would come, but within two hours the technician was already at our place. He fixed it on the spot. They really saved us.”
Doron A. – Tel Aviv
“I was looking for a technician for a luxurious and sensitive appliance like a De Dietrich oven, and I was pleasantly surprised. Retfon demonstrated knowledge, accuracy, and patience. The price was also fair. I recommend without a second thought.”

The heating element is the most common culprit in De Dietrich built-in & freestanding ovens.
Check if an indicator light or fault code appears on the display.
Make sure the timer is not accidentally set to pause mode.
If the fault recurs, a technician must be called to replace the body or thermostat.

First, make sure the rinse aid container is full.
Choose a program that includes tumble drying at the end, such as Intensive or Auto.
If the heating element is weak or faulty, this will affect the result.
A technical inspection can diagnose whether a component needs repair or replacement.

In De Dietrich refrigerators, a beeping sound is usually caused by an open door or an abnormal temperature.
Check that the door is closed tightly and that the shelves are not blocking it.
If the beeping does not stop, the door sensor or fan may be damaged.
Turning off and restarting can help temporarily.

Yes, De Dietrich's modern built-in & freestanding ovens conserve heat and steam for even cooking.
However, if there is a leak from the door, the rubber seal may be worn out.
Check that the door closes properly and that the oven is ventilated after use.
A light wipe after baking will preserve it for a long time.

The emergency service hotline for De Didtrich products is:072-396-9524
In addition, a 3-month warranty is provided for repairs, with a commitment to use only original spare parts.

Telephone service for technicians for rapid service of De Didtrich products
that is:072-396-9524. In addition, a 3-month warranty is provided for repairs, with a commitment to use only original spare parts.

Code F10 in the De Dietrich built-in & freestanding oven indicates an internal communication problem.
Restarting sometimes solves the problem temporarily, but the problem will return.
The control panel and internal cable need to be inspected.
It is advisable to contact an experienced technician with specific experience in the model.

Check if the tap is open and if the water pressure is normal.
The inlet filter (at the top of the hose) sometimes gets clogged – clean it carefully.
If the pump is silent, there may be an electrical or mechanical fault.
A sudden power outage may also disrupt the start of operation.

Make sure the temperature is set at 4°C for the refrigerator compartment and -18°C for the freezer.
Make sure the ventilation openings on the inside are not blocked.
If the compressor is running all the time, there may be a lack of gas or a sensor malfunction.
A professional examination can quickly identify the cause.

Use a damp cloth with warm water and mild soap.
Avoid abrasive materials or tape – they may scratch the glass.
If the inner glass can be disassembled – clean it very carefully and according to the manufacturer's instructions.
Drying with a microfiber cloth maintains a shiny appearance.

Ice buildup results from moisture ingress – usually due to a door that doesn't close properly.
Check the rubber seals and if they are worn, replace them.
It is also possible that the automatic defrost system is not working.
In such a case, technical treatment is required.

It is likely that the dishwasher is out of salt or the filter is clogged.
Check the rinse aid level and clean the internal filter.
Use high-quality tablets, preferably ones that also contain salt.
If the water in your home is hard – install an external water filter.